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Equity Bank Develops New System to Predict Employees Likely to Quit Jobs

by Nickson Wafula
November 13, 2026
in Tech
Equity Bank Develops New System to Predict Employees Likely to Quit Jobs
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Equity Group Holdings is developing a technology-driven system that will help it identify employees who may be considering leaving the organisation, allowing the lender to address staff turnover before experienced workers exit.

The proposed system will use predictive analytics to forecast employee departures and identify periods when staff members could be at risk of leaving. This will enable management to introduce retention measures and prepare for potential staffing gaps.

The plan is outlined in Equity Group’s 2025 Sustainability Report, which details the lender’s efforts to improve workforce management, employee development and talent retention.

How Equity Bank Plans to Predict Employee Resignations

According to the report, Equity intends to use predictive analytics to identify employee turnover risks early rather than waiting until workers submit their resignations.

The information generated will help management identify positions that could be affected by employee departures and take steps to retain experienced staff.

“In order to continue improving our employee turnover rate, we are developing predictive analytics to forecast attrition and identify risk windows, which will enable proactive workforce planning,” the group stated.

The lender added that early information about potential departures would allow it to introduce targeted retention measures and develop sustainable staffing strategies.

“Early insight into potential employee turnover would support targeted retention actions and sustainable staffing strategies to ensure reinforcement and retention of critical talent and preparation for such situations in a sustainable way,” the report added.

Equity Bank Records Improved Employee Turnover Rate

Equity recorded an employee turnover rate of 10.6% in 2025, down from 11.1% in 2024.

Despite the improvement, the group’s workforce continued to expand during the reporting period.

Employee numbers increased from 13,083 in 2024 to 13,370 in 2025. The workforce comprised 10,236 permanent employees and 3,134 temporary workers.

The proposed predictive analytics system is expected to help the lender manage its growing workforce while reducing the risk of losing employees with valuable experience and professional skills.

New Human Resource System to Integrate Employee Records

Apart from predicting employee departures, Equity is introducing an integrated human resource information system.

The platform will bring together employee records and performance information from the group’s subsidiaries, making it easier to access workforce data and manage staff across its different markets.

The lender is also introducing specialist career pathways to give employees opportunities to advance in technical professions without necessarily moving into management positions.

The approach is intended to help retain skilled professionals while allowing them to progress in their respective fields.

Equity Increases Employee Training Investment

Equity also expanded its employee training programmes in 2025, recording 989,152 training hours compared with 592,613 hours in 2024.

Average training time increased from 45 hours per employee to 74 hours during the same period.

The group requires every employee to complete at least 40 hours of mandatory training annually.

Its programmes cover artificial intelligence and digital skills, with courses offered through IAmTheCode, Huawei and the group’s internal Learning Management System.

Some generative AI courses have also been made mandatory as Equity prepares its workforce for changes in technology and financial services.

Additionally, the lender partnered with WorldQuant University to give employees access to a free master’s degree programme in artificial intelligence and financial engineering.

What Equity Has Not Revealed About the Employee Tracking System

Despite outlining its plans, Equity has not disclosed the specific employee information that will be analysed by the predictive analytics system.

The group has also not confirmed whether the proposed system will incorporate artificial intelligence technology, despite its wider investment in AI training.

Details about the system’s completion and expected launch date have also not been provided.

The proposed changes form part of Equity Group’s wider strategy to improve workforce management, develop employee skills and retain experienced professionals as its regional operations expand.

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Tags: Equity Bank
Nickson Wafula

Nickson Wafula

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